Terms of service

OVERVIEW

Welcome to STA CARE SKINCARE! The terms “we”, “us” and “our” refer to STA CARE SKINCARE. STA CARE SKINCARE operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the “Services”). STA CARE SKINCARE is powered by Shopify, which enables us to provide these Services to you. These Terms of Service (the “Terms”), together with our Privacy Policy and any other policies referenced, set out your rights and responsibilities when using the Services. Please read them carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT By agreeing to these Terms, you confirm that you are at least 18 years old or the age of majority in your country of residence, and you have given consent for any minors you are responsible for to use the Services. When using our Services, you may be asked to provide certain details such as your email address, billing, payment and delivery information. You confirm that all information you provide is accurate, current and complete. You are responsible for maintaining the confidentiality of your account details and for all activity under your account. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 – OUR PRODUCTS We aim to display our products as accurately as possible, but actual colours, textures or appearances may vary depending on your device and settings. We do not guarantee that the appearance or quality of any products purchased will match your expectations. All descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities as necessary.

SECTION 3 – ORDERS When you place an order, you are making an offer to purchase. We may accept or decline your order at our discretion. An order is only accepted once payment has been received and confirmed. If we cannot fulfil your order, we will inform you and refund any payment taken. Your purchases are subject to our Refund Policy: https://stacareskincare.com/policies/refund-policy. In accordance with the UK Consumer Contracts Regulations 2013, you have the right to cancel most online purchases within 14 days of receiving your goods.

SECTION 4 – PRICES AND PAYMENT Prices are shown in GBP (£) and include VAT unless otherwise stated. We reserve the right to change prices, discounts and promotions at any time. The price payable for your order will be the price at the time of purchase. Delivery charges are shown separately at checkout. You agree to provide accurate and up-to-date payment information.

SECTION 5 – SHIPPING AND DELIVERY Delivery times provided are estimates only and are not guaranteed. We are not responsible for delays caused by delivery services, customs processes, or events outside our control. Once goods are delivered to you or your nominated address, the risk passes to you.

SECTION 6 – INTELLECTUAL PROPERTY All content on our Services, including names, logos, images, graphics, videos, and text, is owned by STA CARE SKINCARE or its licensors and is protected by applicable intellectual property laws. You may not copy, distribute, modify, or use our content without prior written permission.

SECTION 7 – OPTIONAL TOOLS We may provide access to third-party tools or features which we do not control. These are provided “as is” and we are not responsible for their content or function.

SECTION 8 – THIRD-PARTY LINKS Our Services may contain links to third-party websites or services. We are not responsible for the content or accuracy of these third parties, nor for any loss or damage you may suffer by using them.

SECTION 9 – RELATIONSHIP WITH SHOPIFY STA CARE SKINCARE is powered by Shopify. While Shopify enables us to run our store, any sales or transactions are made directly between you and STA CARE SKINCARE. Shopify is not responsible for your purchases.

SECTION 10 – PRIVACY POLICY Our Privacy Policy sets out how we use your personal data: https://stacareskincare.com/policies/privacy-policy. Because our store is hosted on Shopify, some of your personal data will also be processed by Shopify in accordance with their Privacy Policy.

SECTION 11 – FEEDBACK By submitting feedback, reviews or suggestions, you grant us the right to use and display them for any purpose, without compensation.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS We may correct errors or update information at any time without prior notice, including after you have placed an order.

SECTION 13 – PROHIBITED USES You may not use our Services for any unlawful purpose, to violate any laws, infringe intellectual property rights, or upload harmful content.

SECTION 14 – TERMINATION We may suspend or terminate your access to the Services at any time for breach of these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES We provide our Services and products “as is” and “as available” without warranties of any kind except as required by UK law.

SECTION 16 – LIMITATION OF LIABILITY Nothing in these Terms limits or excludes liability where it would be unlawful to do so under UK law. Subject to that, we will not be liable for any loss of profits, business, data or any indirect or consequential loss.

SECTION 17 – INDEMNITY You agree to indemnify us against any claims, losses or damages resulting from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY If any provision is found unlawful or unenforceable, the rest of the Terms remain valid.

SECTION 19 – ENTIRE AGREEMENT These Terms, together with our policies, form the entire agreement between you and STA CARE SKINCARE.

SECTION 20 – ASSIGNMENT We may assign or transfer our rights under these Terms without notice. You may not assign your rights without our consent.

SECTION 21 – GOVERNING LAW These Terms are governed by and construed in accordance with the laws of England and Wales. You and STA CARE SKINCARE agree to submit to the exclusive jurisdiction of the courts of England and Wales.

SECTION 22 – CHANGES TO THESE TERMS We may update these Terms from time to time by posting the new version on our website. Your continued use of the Services after any changes means you accept the updated Terms.

SECTION 23 – CONTACT INFORMATION Questions about the Terms of Service should be sent to: support@stacareskincare.com