Frequently Asked Questions (FAQ)

Q: How long does delivery take?

A: UK orders typically arrive within 3–5 business days, and international orders within 7–14 business days.

Q: Are your products safe for sensitive skin?

A: Yes, our products are designed to be gentle, but we recommend patch testing before full use.

Q: How do I care for my skincare tools?

A: Wipe clean with a soft, damp cloth after each use and store in a dry place.

Q: Can I return my order?

A: Yes, returns are accepted within 14 days if the product is unused and in original packaging.